Intellectual and industrial property
All intellectual property rights of the contents published on this website, whether texts, colors, graphic design, source code, logos, icons, buttons, images, photographs, software necessary for its operation, texts, as well as information and the contents that are collected in the present website, are protected by intellectual and industrial property rights of each of the registered trademarks of the exhibited products.
Therefore, the reproduction, distribution, transformation, total or partial, of the website, its public communication, the processing of the public and, in general, any other form of exploitation, by any part, of the contents of this website is expressly prohibited. website, its design and the selection and presentation of the materials included in it, without the express written authorization of titosolutions.com
It is exempt from the prohibition prior to reproduction that users can make for their personal and private use, with the sole purpose of proceeding to temporary storage, to the making of backup copies or to paper on private use, and provided that not mar with the purpose of developing activities of a commercial or professional nature, or to engage in illicit activities.
It is expressly forbidden the introduction of hyperlinks for commercial purposes in web pages other than titosoluciones.com, which allows access to our website, without prior consent. In any case, the existence of sites on websites outside of us, will not imply in any case the existence of commercial or commercial relations with the owner of the website where the hyperlink is established, nor the acceptance by titosolutions.com of its contents or services.
Object and scope
Both the navigation through the online store and the acquisition of any of the products offered in it, mean acceptance as a user, without reservations of any kind, of each and every one of these general conditions of sale. titosolutions.com may at any time and without prior notice, modify these general conditions of sale, as well as the particular conditions that, where appropriate, are included, through the publication of such changes in the store so that they can be known by the users, and keeping record of the date of said modifications.
Information provided on the web, update and modification
Without prejudice to the periodic updating of the information contained in titosolutions.com, nor of the web site of the website, nor third party on the content of the current guarantee, whether express or implicit in the law or residual, in terms of the sequence, accuracy, completeness or reliability of the information, opinions, information, data and / or content on the website and is not obligated in any way by any information contained on the website.
Titosolutions.com reserves the right to update, change or eliminate at any time and without prior notice, the commercial offer contained in its website, as well as the aspect or characteristic of this website, without taking into account the option for it. In no case does the company guarantee the proper functioning of the website. titosolutions.com is responsible for typographical or illustrative errors. Promotions and discounts from the manufacturer are subject to the terms and conditions of the manufacturers themselves. If you find an error or omission on this site, please let us know.
We make every effort to offer the information contained in the website truthfully and without typographical errors. In the event that at any time there was an error of this type, at any time oblivious to the will of titosolutions.com was immediately processed for correction. If there is a typographical error in any of the prices shown and a customer, a purchase decision was made in that error, the aforementioned error was communicated and the customer was entitled to rescind his purchase without cost on his part. In the same way, it is possible that the contents of the website will show, on occasion, provisional information about some products.
All contractual information present in titosolutions.com is displayed in Spanish and communication with customers and users, as well as the formalization of the contract is made in that language.
Responsibility of titosolutions.com
Titosolutions.com does not have any responsibility that can be derived from technical problems or failures in the computer equipment, it can not be attributed to our company, which can occur during the connection to the Internet network, as well as the damages that can be caused by third parties through illegitimate interference beyond the control of titosolutions.com.
It is also exonerated of any responsibility for possible damages or damages that the user may suffer as a result of errors, defects or omissions in the information that we provide when it comes from sources foreign to us.
Titosolutions.com tries to offer the information contained in the different sections of the website in a truthful way and without formal or numerical errors. However, if at any time there was an error of this type, outside the will of titosolutions.com, and occurred as a result of maintenance and / or incomplete or defective update of the information contained in these sections, titosolutions.com you just have to correct it as soon as you know of those errors.
The products presented on the website are in accordance with Spanish legislation. The responsibility of titosolutions.com can not be invoked in the case of products not conforming to the legislation of the countries to which it was sent based on the customer's order. It is therefore the responsibility of customers outside of Spain to verify the possibility of importing or using the products they request. The user assumes all responsibility arising from the use of our website, being solely responsible for all the direct or indirect effect that the website derives, including, but not limited to, totally economic, technical and / or legal adverse, as well as the disappointment of the expectations generated by our website, forcing the user to hold harmless titosoluciones.com for any claims arising, directly or indirectly from stories made.
The content of this website is only general informative of the products of the traditional clothing offered, not providing or the indications of a treaty, or taking responsibility for titosolutions.com misuse or misuse of them. Always remember that you have an open label and the label of each product before use.
Titosolutions.com can not be held responsible for delays or delivery failures caused by circumstances beyond its reasonable control. Such circumstances include strikes, wars, natural catastrophes or any other situation that may impede the production, transportation or delivery of the products, resulting from force majeure.
Obligations of users and customers - Veracity of information
All information provided by the user through the services must be truthful.
In general, the user agrees to comply with these general conditions, as well as to comply with the special warnings or instructions for use contained in them or on the website and always act in accordance with the law, good customs and the requirements of good faith, using due diligence, and abstaining from using the website in any way that could impede, damage or deteriorate the normal functioning of the same, the goods or rights of titosolutions.com, its suppliers, the rest of users or in general of any third party.
It is prohibited to access and use the portal to minors without the express consent of their parents. Titosolutions.com is not responsible for the veracity and accuracy of the data filled in by the user and therefore can not verify the age of the same. Specifically, and without implying any restriction to the previous section during the use of the titosolutions.com website, the user undertakes to:
a) Provide truthful information about the data requested in the user registration form or the execution of the order, and keep them updated.
b) Not introduce, store or disseminate on or from the website, any information or material that is defamatory, libelous, obscene, threatening, xenophobic, incites violence to discrimination based on race, sex, ideology, religion or that in any way violates the moral, public order, fundamental rights, public liberties, honor, privacy or image of third parties and in general the current regulations.
c) Do not enter, store or disseminate through the store any program, data, virus, code, or any other electronic or physical device that is likely to cause damage to the website, any of the services, or any of the equipment , systems or networks of titosolutions.com, of any other user, suppliers of titosolutions.com or in general of any third party.
d) Diligently save the "username" and the "password" that may be provided by titosolutions.com, assuming responsibility for any damages that may arise from their improper use.
e) Not to carry out advertising or commercial exploitation activities through the website, and not to use the contents and information thereof to send advertising, or send messages for any other commercial purpose, or to collect or store personal data of third parties.
f) Not to use false identities, or to impersonate the identity of others in the use of the website or in the use of any of its services, including the use of passwords or passwords of third parties or in any other way .
g) Not to destroy, alter, use for its use, disable or damage the data, information, programs or electronic documents of titosolutions.com, its suppliers or third parties.
h) Do not enter, store or disseminate through the store any content that infringes intellectual property rights, industrial or business secrets of third parties, or in general any content which will not hold, in accordance with the law, the right to make it available to third.
The customer agrees to enable the delivery of the requested order by providing a delivery address in which the requested order can be delivered within the usual schedule of delivery of goods. In case of default by the client of this obligation titosolutions.com will not have any responsibility for the delay or impossibility of delivery of the order requested by the client.
Links - "links"
The links or "links" contained in this website may lead the user to other sites and web pages managed by third parties, over which the owner does not exercise any control. The user who accesses these pages will do so under his / her own responsibility, and must carefully read the conditions of use that apply in each case.
The access to them through the website links does not imply that titosolutions.com recommends or approves their contents.
We also inform you that to improve your browsing experience, manage the content of your basket, offer you our personalized advice, and inform you online of our offers for clients, our website uses devices for the implementation of cookies and IP storage. The cookie is a file that we deposit on your computer, and whose sole purpose is to simplify your navigation on titosolutions.com (this cookie can not contain viruses or be executed, because it is not an active file). The cookie can only be read by titosolutions.com and by you, and you can delete it if you wish, accessing the options of your browser.
Shipping and / or management costs are not included in the price and will be shown to the customer before finalizing their purchase, depending on the shipping address of each order. The shipping costs to the Canary Islands, Ceuta, Melilla and areas not belonging to the Customs Union Europe do not include import costs (tariffs), which will be paid in cash at destination by the recipient of the goods.
Placing the order
To place an order it is necessary to connect to titosolutions.com, and register as a user, completing the electronic form that appears in the store at any time and following the instructions indicated therein. After registration, and to proceed with the purchase of products, you must add the product you wish to purchase to the basket, according to the indications shown on the screen, filling in the order form provided and validating it. The prices and offers presented on the website are valid only and exclusively for online orders made at titosolutions.com and may not coincide with the prices and offers in force at other stores, hardware stores or construction warehouses in Spain. The validation of the order by the client expressly assumes the knowledge and acceptance of these general conditions of contract as part of the conclusion of the contract. Unless proven otherwise, the data registered by titosolutions.com constitute the proof of the set of transactions made between titosolutions.com and its clients. titosolutions.com will file the electronic document in which the contract is formalized and it will be accessible. Once the purchase has been made and within the shortest possible time, always before 24 hours have passed since the execution of the purchase, the Customer Service of titosolutions.com will send you an e-mail with proof of purchase. If you do not agree with the information included in this confirmation, you may request the modification of the same or the cancellation of the contract through the means provided or by sending a letter to firstname.lastname@example.org
All the prices of our products are indicated in Euros (€) and correspond to the unit price with VAT included and delivered at the address of your choice, but does not include shipping costs, which are specific to each order, and communicated by titosolutions .com depending on the volume of the order and the delivery area.
The amount of shipping costs will be added to the total invoice.
In relation to VAT, as a general rule, the tax rate applicable at each moment of the transaction for the Spanish territory will be applied.
The prices displayed on titosolutions.com are valid at the time of consultation by the client or during the period indicated on titosolutions.com, and may be revised and modified if the conditions require it at any time. The billed prices are those that are in force at the time of placing the order.
Products in Promotion:
All the products that titosolutions.com promotes at a special price will be shown on the web with the following information: offer price, usual price and date of completion of the offer or promotion. These offers will be available until the indicated date, except for the end of stock.
The payment can be made through bank card (VISA, MasterCard, 4B, American Express, PayPal) and by refund. When placing your order by card, the customer must indicate the number of their bank card.
The products are sold at their current price on the date of confirmation of acceptance of the order by titosolutions.com. The price indicated in the confirmation of the order by titosolutions.com is the final price. When placing the order, the customer is invited to ensure that the price of the products they wish to purchase corresponds to the price shown in the last update of the titosolutions.com website and not to an outdated page that they would have accessed through of an Internet search in "cache" mode. The data provided by the client and registered by titosolutions.com along with the order will constitute proof of the transactions between the client and titosolutions.com. After the confirmation of the order by the client, titosolutions.com will send a confirmation message to the client informing him that his order has been duly registered. The price of the products purchased must be paid at the time the customer pays for the web. The transfer of the risk of loss and deterioration of the products will take place after the delivery and receipt of the products by the customer.
The selection of products offered on titosolutions.com is valid as long as the products are visible on the website, with the available stock limits. The availability of the product is indicated in the tab of each product. If the merchandise is in stock, the approximate term is 3 to 5 days. If on the contrary we do not have stock, we will make a request to the factory, estimating an approximate term of 10 days. To these must be added the delivery times that may have the transport operators with whom we work. These terms are computed on working days-Monday through Friday-since titosolutions.com does not make expeditions on holidays, Saturdays, or Sundays. In the event that there is any breakage of stock or punctual unavailability of an item, titosolutions.com will contact you to communicate immediately and give a new delivery time or, if it was not possible to serve said product, proceed to its cancellation.
Delivery times and shipping methods
One of our main efforts focuses on serving orders in the shortest possible time.
Titosolutions.com guarantees the delivery to the carrier on the same day of placing the order, of all those orders confirmed before 13:00 (Spanish peninsular time), provided they are in stock, and unless they are made on Saturdays , Sundays and holidays, in which case the order will be processed on the first working day after the day of realization.
In addition, it must be taken into account that the deadlines are computed on working days and that they can be altered by local or national holidays.
In the event that the customer detected a problem at the time of delivery of your order (packaging damaged, missing or damaged products) must indicate in writing on the delivery note of the carrier, and contact by phone with our customer service center. client (601 308 228) within the first 24 hours after receipt. No return of damaged item will be accepted, as well as claim of missing item, if it has not been communicated within the established period.
In the case of ordering a product without immediate availability, it will be understood as a pre-order and will be confirmed via email by titosolutions.com as soon as possible, which will also indicate the availability of the product and the expected delivery time of the same. Once you receive it, you can activate the order and it is delivered on the scheduled date or cancel it.
Titosolutions.com reserves the right to vary the type of shipment and the company for which it is made, regardless of what is stated in these pages, and provided that it does not cause a manifest damage to the customer.
Titosolutions.com sends the products at home in Spain Peninsular, Insular, Ceuta and Melilla by urgent courier (to the address you indicate).
The shipments that are returned to titosolutions.com by the courier company due to the client's negligence or incomplete or erroneous delivery address, will not be redirected until the client pays the shipping costs corresponding to a new shipment (not being able to benefit again from the free shipping costs if your Order exceeded the minimum amounts required).
In the case of shipments outside of Spain, the customer service will contact you to establish the shipping mode.
Right of withdrawal
Our customer service department has an after-sales service to solve any problem with our items or shipments, through which we try to offer a fast and efficient service to our customers. You can contact him by writing to the following email address: email@example.com.
Returns: If for any reason you are not satisfied with your order, you have a period of 14 calendar days, from the date of receipt of the order, to exercise your right of withdrawal that Royal Legislative Decree 1/2007, of November 16 , which approves the revised text of the General Law for the Defense of Consumers and Users and other complementary laws confers and proceed to the return of the product.
Returns from the shipping address:
In case of return, shipping costs will not be refunded. Also, the collection costs will be paid by the customer (equivalent to the amount of the corresponding shipping).
If you want to make a return, first check that you meet all the following requirements, before sending us the product:
_ The product must be in perfect condition and in its original packaging.
_ Send an email to firstname.lastname@example.org so that we can authorize, process and indicate how to make the return. Without this authorization, the product will not be accepted and will be returned to its origin.
Once we receive the merchandise in our stores and verify that all the above conditions are met, titosolutions.com will accept the return of the product and will proceed to refund the amount in the card with which the payment was made. Keep in mind that at the usual delivery time you have to add the processing time of the return.
Only if the return is the result of an error in the preparation of the order by our online sales service, all shipping costs are paid by titosolutions.com. In this case it is essential that you contact our customer service to set the details of the return.
If you want to make a change, contact our customer service through the email email@example.com. Our team will contact you via email or in the contact telephone that you have indicated to us.
Once we receive the merchandise in our stores and verify that all the above conditions are met, titosolutions.com will accept the change of the product and proceed to send the requested product. If the amount for the difference of the change was greater, it will be sent according to the payment systems admitted in these conditions. In the event that the difference in prices of both items is in favor of the customer, the amount will be returned on the card with which the payment was made.
In case of defective product, titosolutions.com must proceed, as appropriate, to repair, replacement, price reduction or termination of the contract, steps that will be free for the consumer and user. Titosolutions.com responds of the lack of conformity that is manifested in a period of two years from the delivery. The consumer and user must inform titosolutions.com of the lack of conformity within two months of having knowledge of it.
Additionally, titosolutions.com customers benefit from the guarantee given by the different manufacturers of each of the items.
In case of detecting any defect or tare in an article acquired in titosolutions.com, you must notify it through the email firstname.lastname@example.org. You must provide us with the invoice number (indispensable - the invoice is delivered together with the delivery of the purchase) and the detail of the fault.
Defects or damage due to improper use or handling of material or wear caused by normal use thereof, are not included in this warranty.
Losses in the functionality of the items, due to the limitations of their design, are also excluded from the coverage of this guarantee.
Applicable legislation and competent jurisdiction
These general conditions will be interpreted according to the legislation in force in Spain in the matter, which will be applied subsidiarily in everything that has not been foreseen in them (Basically Law 34/2002 of July 11 on information services and electronic commerce , Law of Protection of Data 15/1999 of December 13 and Law 7/1996, of January 15, of ordering of the retail trade). With respect to any litigation, discrepancy or divergence with respect to this purchase agreement, both parties are subject to Spanish law.